At Gem's Wedding Supplies, we're thrilled to be part of your special day. We know how important this moment is for you, and we want everything to be perfect. If you're not 100% satisfied with your order, please contact us so we can make it right.
100% Money-Back Guarantee
Your satisfaction is our priority. If you're not happy with your purchase, contact us within 30 days to arrange a return. Email us at sales@gemsweddingsupplies.com.au with your name, address, order date, product name, and reason for return.
Easy Returns Policy
Return your items within 30 days of receipt for a full refund. Products must be unused and in their original packaging. Customers are responsible for return shipping costs, except for incorrect, damaged, or faulty items.
Damaged or Incorrect Items
If your product is damaged in transit or you receive the wrong item, please email us an image. Our Customer Service team will work with you to find the best solution, including covering return shipping costs if necessary.
Experience hassle-free shopping with Gem's Wedding Supplies, where your happiness is guaranteed.